Remote Support
Real-time assistance · Real-time diagnosis
Professional engineer online support
Cloud remote diagnosis
Real-time device data collection through the networked system can quickly identify the source of faults and abnormal operation. No need to wait on site, respond to problems immediately.
Online firmware upgrade
Support remote updates of system versions to improve functions, security and compatibility, ensuring that the device always runs in the best condition.
Technical Document Center
Operation manuals, parameter setting guides, video tutorials, troubleshooting procedures...all content is available in one place and can be viewed anytime, anywhere.
Multilingual service team
Global support, covering English, Chinese, Spanish and other multilingual environments, helping customers in different regions to communicate easily and connect without obstacles.
SaaS data platform (optional)
Access to SameGram intelligent platform to realize intelligent functions such as remote monitoring of equipment, operation data visualization, real-time warning of abnormalities, and historical data analysis.
Ready to Build Your Own Solution?
Choosing SameGram means

Flexible customization
Perfectly adapt to existing systems

Rich experience
16 years of professional manufacturing precipitation

Free samples
Support remote viewing and sample testing

Fast delivery
standard products in stock, shipped on the same day

Extensive verification
5000+ customers trust, wide industry coverage

After-sales guarantee
2-year warranty, lifetime maintenance
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- Metal Detector Checkweigher Selection Table
- Checkweigher Selection Registration Form
- Labeling technical parameters
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faq
Frequently Asked Questions
- Will it work with my product and packaging?Detection figures are typical unloaded values and vary with product density and pack format. SameGram offers on-site testing and a 1000+ SKU library to confirm performance before purchase.
- Does it detect non-metal contaminants like plastic or paper?Yes. Beyond metal, glass, stone, and bone, the systems detect dense rubber, hard plastics, ceramics, and internal paper inserts left in sealed packs.
- Can it inspect aluminum foil or metallized packaging?Yes. Unlike metal detectors, X-ray detects contaminants inside foil, metallized film, and multilayer packaging by density, not conductivity.
- Is X-ray inspection safe for operators?Yes. SameGram X-ray systems keep operator radiation leakage below 1 µSv/h and stop the beam via enclosure interlocks when opened.
- Q: What is a dynamic checkweigher?Dynamic weighing ensures 100% inline inspection.

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Short delivery time and quick installation

- Free Test Piece
Confirm after sensitivity test

- Customization Support
Inspiring customized solutions





